TelKaTem Consulting and Representation Ltd. Co. has been providing technical and commercial consulting services in the wire drawing and cable manufacturing sector in Turkey since 1996. It successfully conducts representation for leading companies from Germany and Austria in the sector. Additionally, TelKaTem Technical Service and Foreign Trade Ltd. Co., which started its services in 2023, has successfully achieved its goal of elevating the services it offers to customers to a higher level. Within the newly established company, it provides direct after-sales services such as technical support, maintenance contracts, service, and commissioning for the machinery manufacturers they represent in Turkey. Barış Uyar, one of the founding partners of the company, stated that they also aim to provide direct services to their customers regarding the supply of original spare parts, saying, “In this way, we aim to meet our customers' needs in the most comprehensive way with our after-sales services, which are an integral part of customer satisfaction.” This success is an indicator of the company's commitment to customer satisfaction and their ongoing efforts to continuously improve service quality.

"Strong Service with Strong Field Team"
Hüseyin Cemil Bilgi, another founding partner of the company, said, “Our field engineers, who have successfully completed the training processes at Niehoff, provide assembly, installation, commissioning, and technical service for Niehoff machines at the highest quality standards. This allows us to respond more quickly to our customers' needs in this regard and to intervene in the field in a much shorter time. Our engineers meticulously work at every stage according to customer expectations, taking all necessary steps to provide uninterrupted service. The high-quality service, ensured by the competencies of our engineers and Niehoff's strong technology in each of these processes, guarantees our customers' satisfaction” He added that they aim to increase the number of engineers in their teams in the upcoming period and provide similar services on behalf of company Rosendahl as well.

Contact us:
TelKaTem Danışmanlık ve Temsilcilik Metal San. Ve Tic. Ltd. Şti.
(info@telkatem.com.tr)
TelKaTem Teknik Servis ve Dış Ticaret Ltd. Şti.
(servis@telkatemservis.com.tr)
Tel.: +90 (216) 372 69 26
Address:
Erenköy Mah.Şemsettin Günaltay Cad. No.: 157 / 17
34738 Kadıköy-İstanbul